Creating A Customer Master In SAP
Concept Of A Customer Master
All the data pertaining to a particular customer is stored in the customer master in SAP. This data is made available to other transactions and modules as and when required. The customer master contains the following data sets:
- GENERAL DATA:The general data consists of the customer address, country, contact person, etc.
- COMPANY CODE DATA: The company code data contains the data specific to a company code like the payment terms, payment methods, dunning procedures, etc.
- SALES DATA: The sales area data contains information like the sales organization, division, pricing, billing details, shipping details, etc.
The customer master is extremely important for the Sales and Distribution as well as the Financial Accounting module. The details of the customer such as the payment terms, address, sales area, division, paying bank, payment methods, etc. are picked up from the customer master and provided to the other modules as and when necessary.
The total data for a customer master is stored in multiple tables. The General data pertaining to a customer is stored in the KNA1 table while the company code data is stored in the KNB1 table. The sales data for a customer is stored in the KNVV table. All these tables are accessed for information about the customer by the FI and the S&D module.
Concept Of A Customer Account Group
A customer account group is used to group together customers by some criteria. For e.g. a business may have different account groups for international and domestic customers.
The customer account groups define the following features for every customer assigned to them: